Frequently Asked Questions
Do I do custom training and can the training conducted using the client’s project data?
Yes, most of my training is customized, and I DO use Your data for
the training class. Also, I started training for Terramodel back in 1988, when
it was first released, so I have “36 years of experience” in training people to
use Trimble Business Center, Terramodel, and Civil 3D.
Can you train more than 5 or 6 in a class at one time?
Yes, I can train up to 11 to 12 people by myself. If I get one additional
person to help, then I can train up to 15 to 16 people for a class.
Can I train people, of varied levels of experience, in one class?
Yes definitely. I have a lot of experience catering to multiple levels of
experience with the varied people in one class.
What do I receive from a customized training session?
I record the video and audio together in an MP4 file for each class,
and the class is broken up into multiple “numbered/named” MP4 files that
covers whatever the number of days that your session lasts. Also, I create
a customized Word document that has procedures and notes in it, for the
class. Finally, I also create custom VCT template(s) for the client to set up
and “taylor” the template to the client’s needs. I don’t just train the class
attendees! I try to give them the videos and notes and templates that gives
them a way to go back and slowly re-learn the information, at their own
personal pace. Plus, the videos help them to refresh their knowledge, if
they have been doing something else for a while, other than using the
software.
Do I have to pay for the training up front, when I set up a customized training session, with Jay?
No, you don’t have to pay up front. Payment for the training is
normally completed on the first or second day of the session.
Where are you located, and do you travel internationally to do training?
I am located just north of Atlanta, GA. I have traveled to many
countries (Australia, Scotland, England, Canada to name a few) to preform
custom training.
Do you install the software, when you arrive, or do I need to have it installed prior to the training session?
No, I don’t install the software when I arrive. I can, but that would
require an additional ½ day to a full day added on to the session to
complete the installation. There can be varied issues with older computers
or special Company Specific IT set up that requires the Company’s IT
personnel to install the software, prior to the training session.
Do I need prior CAD (Computer Aided Drafting) experience before I can be trained in Trimble Business Center, Terramodel, and Civil 3D?
No, you don’t need prior experience! I can definitely train the
beginners with no CAD knowledge. I will say that prior knowledge of CAD
would HELP, but definitely not required. The only prior experience that I
need people to have is experience with Windows and the operation of the
mouse. I have even trained people in the knowledge of engineering and
surveying to understand the operation of the software’s mathematics for
surfaces and other areas.